Privacy Policy

Introduction

Value Source ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website valuesource.co and use our lead generation and market data services.

Information We Collect

We collect information that you provide directly to us, including:

• Contact Information: Name, email address, phone number, company name
• Business Information: Business type, number of locations, product interests, purchase timeline, current distributor
• Source Metadata: City, state, page source, UTM parameters for marketing attribution
• Automatically Collected Data: IP address, browser type, device information, cookies, and analytics data

How We Use Your Information

We use the information we collect to:

• Process and respond to your lead submissions and quote requests
• Send you pricing information and communicate about our services
• Analyze and improve our website performance and user experience
• Send marketing communications (with your consent)
• Comply with legal obligations and prevent fraud
• Generate market insights and aggregate analytics (anonymized)

Third-Party Services

We use the following third-party services to operate our platform:

• Supabase: Database hosting and storage (data stored in secure PostgreSQL database with Row-Level Security policies)
• Resend: Email delivery service for lead notifications and communications
• Netlify: Website hosting and serverless functions
• Upstash: Redis-based rate limiting to prevent abuse

These third-party services may collect and process data in accordance with their own privacy policies. We recommend reviewing their privacy policies for more information.

Data Protection & Security

We implement industry-standard security measures to protect your data:

• Encryption: All data transmitted between your browser and our servers uses HTTPS/TLS encryption
• Access Control: Row-Level Security (RLS) policies enforce strict database access controls
• Rate Limiting: Protection against brute-force attacks and abuse
• Data Retention: Lead data is retained for business purposes and deleted upon request
• Honeypot Protection: Anti-spam measures to prevent automated bot submissions

While we strive to protect your personal information, no method of transmission over the internet or electronic storage is 100% secure. We cannot guarantee absolute security.

Your Rights (GDPR & CCPA)

Depending on your location, you may have the following rights regarding your personal data:

GDPR (European Union)

• Right to Access: Request a copy of the personal data we hold about you
• Right to Rectification: Request correction of inaccurate or incomplete data
• Right to Erasure: Request deletion of your personal data (subject to legal obligations)
• Right to Data Portability: Receive your data in a structured, machine-readable format
• Right to Object: Object to processing of your personal data for direct marketing
• Right to Restrict Processing: Request restriction of processing under certain circumstances

CCPA (California)

• Right to Know: Request disclosure of personal information collected, used, or shared
• Right to Delete: Request deletion of personal information (subject to exceptions)
• Right to Opt-Out: Opt-out of the sale of personal information (we do not sell personal data)
• Right to Non-Discrimination: Exercise privacy rights without discriminatory treatment

To exercise any of these rights, please contact us at info@valuesource.co.

Cookies and Tracking Technologies

We use cookies and similar tracking technologies to improve user experience, analyze website traffic, and track marketing campaign performance. You can control cookies through your browser settings, but disabling cookies may affect website functionality.

Children's Privacy

Our services are not directed to individuals under the age of 18. We do not knowingly collect personal information from children. If you believe we have inadvertently collected such information, please contact us immediately.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time. The updated version will be indicated by an updated "Last Updated" date at the top of this page. We encourage you to review this Privacy Policy periodically for any changes.

Contact Information

If you have questions or concerns about this Privacy Policy or our data practices, please contact us:

Email: info@valuesource.co
Phone: (404) 555-1234
Address: Atlanta, GA